Face2Face for Gym Owners

Member retention is possibly the biggest challenge facing the health and fitness industry today with significant revenue being lost every year through controllable member attrition. It is estimated that a typical health club has to sell seven memberships to grow by just one and despite their best efforts, many health clubs can experience zero or even negative growth.

While the industry has made tremendous progress in equipment manufacturing, facility design, marketing and membership sales, the problem of member attrition has persisted. Now finally there is a solution, the Face2Face Member Retention Program.


The product of ten years of research and development across five continents and tested on over two million health club members, the Face2Face Retention Program is a complete turn key system that gives you and your team the tools you need to turn your prospects into clients, clients into members and members into your biggest fans.


The Face2Face program not only gets results for your members, it gets results for your business. Six key benefits include:

• Increases the average length of membership
• Improves sales
• Generates more member referrals
• Promotes personal training services
• Provides a unique competitive edge
• Guarantees results for your members

The Face2Face Retention Program gets your new members off to the best possible start and then keeps them engaged and more active all year round. The fully structured Face2Face new member journey, educational resources, point of sales support and automated tracking software helps keep your club running like clockwork.

For more information on how Face2Face can help your club, please contact us.